The Quest Partnership is a high energy and innovative Liability Adjusting Company specialising in liability claims with a niche approach, ensuring that claims are imaginatively and promptly investigated with a constant eye on maintaining highly competitive fee levels. Our company has embraced the need for speed in accordance with deadlines imposed by the Ministry of Justice Portal and we are proud to record a 100% achievement in meeting deadline targets on those cases since its inception.

 

Quest provides coverage across the UK with operational centres in the South, South West and Midlands. Currently it works regularly with 20 to 25 individual clients per month and over its 22 years has provided service to more than 200 separate organisations of Insurers and law firms, completing over 55,000 claims assignments,

 

Quest remains one of the few liability adjusters that is owned by the same person throughout its history — Peter Mann who remains Director and Chief Executive Officer.

 

The company is at the forefront of innovation and, in earlier years, was one of the first liability adjusters to be engaged by the Solicitors Indemnity Fund to handle and negotiate lawyers' negligence claims.

 

Our team is highly experienced in working across a spectrum of industry sectors ranging from handling major caseloads for local authorities to undertaking liability investigations for all 92 League Football Clubs in the UK.

We are geared to handle the smallest or largest claims, which can range from a simple road traffic collision or slip/trip case through to the largest claim we have ever received, an £18m Product Liability claim.

 

Quest has developed an excellent IT system providing real time Management Information to clients through its bespoke portal which also offers clients the convenience of instructions to be taken on-line.

 

Quest's culture, driven by its unimpeachable integrity, the brilliant loyalty of its team and its sheer dedication is getting results across the board and in all its disciplines.

 

We are proud of our reputation for being extremely pleasant people to deal with whilst having a steely approach to the assignments entrusted to us.